AeroOne · Passenger assistance
Lost & Found for your AeroOne journey
Report something left behind on your flight or at a partner airport, match it with held inventory, confirm ownership, and arrange pickup — all in one official ClaimDesk case.
Cabin & airport
Items left on board should be claimed via AeroOne. Terminal finds may also sit with partner airport desks.
Ownership check
Public listings omit private details. You’ll confirm a detail only the owner would know.
Pickup hours
Collection desks typically operate 08:00–20:00 IST. Bring government photo ID matching your claim.
Retention
Cabin property transferred to airport lost & found is generally held for up to 30 days.
How to find and report
Reporting and retrieving lost items
You don’t need to know which desk is holding the item. Open a claim with your flight details, then search found property across cabin and airport custody.
Match across locations
Search items held from aircraft, terminals, and airport lost & found desks linked to your AeroOne journey.
Confirm it’s yours
Share a private identifying detail that wouldn’t appear on a public listing.
Collect with confidence
Approve pickup when you’re ready, then collect with photo ID at the designated desk.
Your portal
Your claims
No open claims
If you left something on an AeroOne flight or in a partner terminal, report it here. After you submit, open the claim to search found items and confirm a match.
Report an itemTravel
Recent AeroOne flights
- AO-1232026-08-31
Mumbai → Delhi
Gate 29 · A321 · Terminal T2
- AO-3152026-08-31
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Gate 18 · A320 · Terminal T2
- AO-1012026-09-01
Mumbai → Bengaluru
Gate 22 · A320 · Terminal T2
- AO-1232026-09-01
Mumbai → Delhi
Gate 31 · A321 · Terminal T2
- AO-2212026-09-01
Delhi → Mumbai
Gate 14 · B737 · Terminal T3
- AO-4072026-09-02
Delhi → Bengaluru
Gate 8 · A321 · Terminal T3
Claims are linked to your AeroOne booking details for faster matching.